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Open Positions > Project Manager

Project Manager

Job Summary:

Responsible to plan, manage, and drive projects. Identify key barriers to a project’s success and actively manages all mitigation activities.

Key Roles and Responsibilities:

  • Responsible for project planning including High-level design and Low-level design, implementation and post-sales support.
  • Ensure compliance in both in house and third-party product, FAT, OSAT, etc
  • Keep all stakeholders informed on project timeframes
  • Interfaces with management to report on project and program milestones and to present project needs and technical knowledge
  • Work simultaneously on different projects with varying degrees of complexity and achieve agreed upon project targets
  • Take responsibility for the project management aspects of projects from requirements gathering to working with Project Management on compliance expectations, voluntarily share information, fosters teamwork and collaboration.
  • Recommends and oversees process improvements and keep abreast with best practices and trends
  • Become a product expert, building an in-depth knowledge of the product, competitive positioning and industry trends
  • Superior service delivery that drives end-to-end customer engagement including customer expectations, delivery team success, reporting and invoicing
  • Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives
  • Ensure adherence to SLA’s on response, break-fixes and, escalation.
  • On-time issue resolution & bug-fixes including managing clients & expectations.

Skills and Experience:

  • Bachelor’s Degree in Computers, Information Technology or related field
  • At least 10 years of significant experience in similar role
  • Knowledgeable of IT project management, tracking, reporting, and risk/issue mitigation tools such as Microsoft Project.
  • Demonstrated success handling initiatives of high complexity and risk
  • Ability to apply logical thinking to define problems, collect data, establish facts, and draw conclusions
  • Experience with databases, networks (LAN, WAN) and patch management
  • Experience with monitoring, maintaining and deploying server systems
  • Exposure to networking concepts and configuration
  • Strong attention to detail
  • Excellent problem-solving and troubleshooting skills
  • Ability to innovate and think out-of-the-box
  • Excellent communication skills
  • Strong collaboration skills
  • Customer focused with a passion and drive for customer satisfaction and delivering business value
  • Ability and willingness to acquire in-depth understanding of domain and existing products

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